Rachel Botsman

Global Trust Expert

Speaker Themes

  • Rethinking Trust
  • Designing and Innovating with Trust
  • Rethinking Trust and Culture
  • Trust and the Future of Work
  • Trust and AI
  • Leadership & teamwork

Travels from

Oxford, UK

BIOGRAPHY

Rachel Botsman is a leading expert on trust in the modern world. She is the author of two critically acclaimed books, What’s Mine is Yours and Who Can You Trust?, that have been translated into 14 languages. 

She is consistently recognised as a top keynote speaker and her TED talks have been viewed more than five million times.

Rachel is recognized for identifying ground-breaking paradigm shifts in business and society. She teaches entrepreneurs and leaders at Oxford University, Saïd Business School and created the first courses on trust in the digital world.

Her writings on trust have been widely published in the Guardian, Financial Times, The New York Times, Harvard Business Review, and Wired. Through her popular newsletter, Rethink with Rachel, she engages with a community of over 75,000 subscribers every week. On top of this, Rachel is an experienced broadcaster hosting the BBC series ‘Money, Money, Money’ as well as her own podcast called ‘Rethink Moments’ in which she challenges different cultural ideas and events with the help of experts in the specific field.

For her pioneering work, Rachel has been recognised as one of the world’s 30 top management thinkers by Thinkers50, one of the Top 10 most influential voices on LinkedIn, included in Fast Company’s list of “100 Most Creative People in Business,” and honoured as a Young Global Leader by the World Economic Forum.

Rachel has lived and worked on four continents, giving her a global perspective on the most critical issues of our time.

For more information on Rachel Botsman’s speaking topics, availability and fees, contact leo@vbqspeakers.com.

RACHEL BOTSMAN: SPEAKER

Rachel Botsman inspires audiences to think differently about trust and its role in today’s economy. She makes an immediate and lasting connection with her audience thanks to her clear insights and warm storytelling.

Rachel has been invited to speak to companies as diverse as Accenture, Goldman Sachs, Dorchester Collection, Microsoft and Salesforce, as well as at conferences such as the Drucker Forum, the World of Business Forum and the World Economic Forum. Her TED talks have been viewed more than 4 million times.

As the go-to voice on trust, Rachel has a strong, insightful and engaging media presence across channels, including the BBC, CNN, NPR, and ABC.

Her topics include:

1. Rethinking Trust
Trust is both the foundation and the result of strong relationships. It is fundamental to meaningful interactions with employees and customers. Yet, there are misconceptions about how trust really works. How do you earn trust in the early stages of a relationship and sustain it over time? What does it mean to be a trustworthy leader or brand? Does transparency lead to more trust? Can trust be fixed when it breaks down? In this session, Rachel will help participants rethink what trust is and why it’s so critical in the digital age.

Please note that this keynote can be customized to focus on leadership, culture or innovation. e.g., ‘Rethinking Trust & Leadership.’

Designing and Innovating with Trust
Why do some innovations fail, and others succeed? Trust is often the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take what Rachel calls a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups – Rachel will map out the principles of how you ‘Design for Trust’ in ways that help new ideas succeed. She also shares how designers, entrepreneurs and leaders can improve practices to ensure new technologies are trustworthy.

Rethinking Trust and Culture
Trust is fundamental to high performing teams and cultures. It provides people with a sense of belonging and a feeling of safety. However, with the dynamics of teams in a state of flux, there are many questions around how best to keep people connected and engaged. How can people feel more trusted to take risks? How can trust enable disagreement and difficult conversations? And what does a high trust culture look like in the modern world? Int his session, Rachel will help participants rethink what trust is and why it’s critical to learning and growth at work.

Trust and the Future of Work
A profound trust shift is happening in our workplaces – the old hierarchal rules of trust are no longer relevant. As employee and cultural dynamics evolve faster than ever before, how can we lead with trust amid all this uncertainty and flux? What does it take to be a trustworthy leader? In this talk, Rachel explains the trust shift underway and how leaders can navigate and adapt to new employee expectations.

Fireside & Panel Topic: AI’s Trust Problem
As AI rapidly expands its role in our lives, an important question is being asked: what level of trust can – and should – we place in AI systems?
Renowned trust expert Rachel Botsman brings a different perspective to panels and leadership discussions on what trusting AI really means. She will explain why we need to think differently to earn and maintain trust in AI – and propose how we can make AI systems more trustworthy.

TESTIMONIALS

Rachel scored 5 out of 5 from all participants that completed the post event survey” — PwC

“A huge thank you for delivering a stellar session yesterday. I personally found it insightful, practical and incredibly valuable and the feedback we received has been absolutely superb.” — LinkedIn

“Her presentation was super interesting, interactive and we were able to gain a lot that can be implemented in the working world.” — Siemens.

“Not one single day has gone by since the event without external and internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience.”
— Adobe

“She kept our 2000 delegates on the edge of their seats for over an hour, not only with the quality of her content but also with her humour and engaging style.” — CIPD

“Rachel’s talk both provoked and inspired, setting off an active conversation that continues to this day and worldwide within the company.” — Microsoft

“What a session! We got some really positive feedback about the content but also about the virtual rapport that you managed to create.” — Mastercard

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